Commercial terms applicable to Tourvia offers
The authoritative contractual version remains the French CGV. This English page is provided for convenience and public review. Tourvia is the product name operated by SKZ Consulting. RouteForce is the former product and company name.
Tourvia is a native Salesforce managed package used for route planning and field execution. Route calculations are provided through Tourvia routing infrastructure operated by SKZ Consulting in France (OVHcloud, Gravelines).
CRM data remains in the customer’s Salesforce org. Route calculations process only the data strictly needed for routing.
The subscription starts on the effective service start date and runs for an initial term of twelve (12) months.
At the end of the initial term, the subscription renews automatically for successive twelve (12) month periods unless either party gives notice at least 2 months before the renewal date.
Tourvia is priced at €30/user/month excluding tax per licensed user, with an annual commitment and annual billing.
Installation and configuration are handled by the customer’s Salesforce administrator using the published documentation. The same public per-user price applies to each licensed user.
Applicable VAT is added when required. Pricing may be revised at renewal with at least 2 months’ notice.
Subscriptions are billed annually. Invoices are payable according to the agreed commercial terms. Late payment may trigger the remedies and charges allowed under applicable law and the French CGV.
Tourvia is provided under a best-efforts obligation framework. Public information about hosting, privacy, and data processing is available in the privacy policy and DPA.
Service levels, availability commitments, and response times apply only when they are expressly stated in the applicable contractual documents. Liability, exclusions, and limitation rules remain governed by the French CGV.
Tourvia and its related software, package, documentation, and branding remain the property of SKZ Consulting. The customer receives a non-exclusive right to use the software for its internal business needs under the applicable commercial agreement.
The contractual relationship is governed by French law. Exclusive jurisdiction is conferred to the Tribunal des Activités Économiques de Paris, as set out in the French CGV.
For the full contractual text, please consult the French CGV:
Related public pages: Privacy Policy · DPA
Contact: contact@routeforce.app
